Greetings, MouseHunters. We've been working through problems caused by the infrastructure issues we faced last week and would like to share our progress and results.

Lost Scoreboard Data

The infrastructure issue last week primarily affected the server we use for tracking scoreboards. The data became corrupted and upon attempting to restore from a backup we noticed the backups were also corrupted. Our technical research into restoring from a corrupt backup had mixed results. We were able to restore some of the data, however, due to the nature of scoreboards only having a partial set of data is not useful.

For the time being, we've taken down these affected scoreboards, which are unfortunately the majority of scoreboards in the game. The scoreboards which remain are: Points, Gold, Catches, Library Points, Map Clues Collected, and Scavenger Hunt Hints Collected. These scoreboards will automatically update the next time you contribute to them. For example: If you're currently unranked for Map Clues Collected, finding a Treasure Map Clue will place you back on the scoreboard with your total number of clues found.

We'll be continuing work to reinstate other scoreboards in a way which will minimize the chances of similar instability occurring in the future. Unfortunately, any other scoreboards we bring back aside from the ones mentioned above will come back in a reset state, meaning hunters will have to compete again from scratch. The scoreboard system needs an extensive overhaul to make it easier to maintain and scale better with a large number of active scoreboards.

Lost Team Trophy Data

The collection of Tournament Trophies and Badges earned by a specific team was unfortunately lost. We've replaced the section on team profiles to instead show the total collection of Trophies and Badges held by current team members. This means the trophy and badge count will change when players join or leave a team.

We've also removed any restrictions on unlocking new team slots based on trophies and badges collected. Instead, all teams will now be able to add the maximum number of hunters without first earning trophies or badges.

We've restored as much team tournament history as we could from the corrupted backup and new tournament scheduling will resume soon.

Difficulties Remaining Logged In

The same infrastructure used to host scoreboards is also used to keep hunters logged in. Before the instability we were already in the process of refactoring this system to not use scoreboard infrastructure. The infrastructure issues certainly boosted the priority of this project. We've completed refactoring, however, with the scoreboard infrastructure now stabilized we'll be allowing ourselves more time to do testing to ensure a smooth transition.

After some more technical research, we have identified the issue causing some buttons in the mobile app to be unresponsive or register as a double tap on devices running iOS 13. The update was recently approved by Apple. Keep an eye out for version 1.84.0 (or higher) in the App Store.