On Wednesday, June 20 at 2:00pm UTC we'll be upgrading MouseHunt's database server. We anticipate the process of upgrading the database to take up to 6 hours during which time the game will need to be offline.

Maintenance will begin at 2:00pm UTC and last for 6 hours.
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The database upgrade will improve the game's performance by generally making things in the game more responsive and load quicker. We appreciate everyone's patience during the downtime while we perform this needed upgrade!

We also wanted to address a few incidents of downtime and slow loading times that occurred recently to keep hunters in the loop with what exactly happened.

On Thursday, June 7
The server that runs our scoreboard system (which includes tournaments) encountered a fatal error. We put the game into emergency maintenance and began the process of configuring a new server and recovering the scoreboard system. Unfortunately, at the same time, our host was experiencing issues with some of their systems and this delayed our effort in getting things up and running again.

On Monday, June 11 (Part 1)
A bug was introduced with the A-MAZE-ing Aura as part of Mini-Event Madness that caused some some "slowness". The bulk of this was felt as more and more players obtained the A-MAZE-ing Aura, which is why the bug was hard to track down at first. The issue got worse in the days leading up to Monday, June 11, when it finally became noticeable and we were able to fix the bug.

On Monday, June 11 (Part 2)
Coincidentally, there was an unfortunate bit of downtime later in the evening on that same Monday which was caused by network maintenance our host was performing. The maintenance was for a service we do not use and was not intended to affect our servers. Unfortunately, it affected not only clients using the service but all other clients within that network as well. Usually, our host will inform us of upcoming maintenance and we relay that to players via the "news ticker", but as this was something our host didn't expect to cause a disruption, we were not informed.

On Tuesday, June 12
At around 5 in the morning (EDT), our cache server failed after running flawlessly for months. This was fixed promptly and systems were put in place to mitigate downtime should it happen again. The reason these mitigation systems were not in place before is due in part to this cache machine being a relatively new configuration.


It's unfortunate that these issues all culminated so closely together and we want to assure players that these were all irregular situations. We wanted to give an update to keep everyone informed about what the causes were. When issues come up we strive to get them resolved as quickly as we can, and truly appreciate the patience and understanding of our family of hunters of the MouseHunt community!