Ensure your browser is up-to-date
Many common problems can be solved by ensuring your browser is up-to-date. If you're using Internet Explorer version 7 or below, we strongly recommend that you update to Internet Explorer 8 or higher. Windows users can download the latest version of Internet Explorer here.
Alternatively, we recommend using Google Chrome or Mozilla Firefox.
Ensure your browser accepts third-party cookies
In order to connect your Facebook account with MouseHunt your browser must be able to accept third-party-cookies. Check your browser settings to make sure this option is enabled. Listed below are links explaining how to enable third-party cookies for popular browsers.
Internet Explorer: www.microsoft.com/resources/
Mozilla Firefox: support.mozilla.com
Google Chrome: www.google.com/support/
Ensure your computer's time and timezone are set correctly
If your computer's time or timezone settings are incorrect it may prevent you from staying logged into the application. If you are stuck in a re-direct loop, or constantly see the message "One moment please..." make sure your computer's time settings are correct. After correcting your time and timezone, log out and back into Facebook before accessing the game.
Clear your browser's cache
If you need help clearing your cache, check the following help site: www.wikihow.com/Clear-Your-Browser%27s-Cache.
Disable all browser plug-ins, add-ons, extentions and scripts
Browser extensions and scripts can interfere with how framed Facebook applications work. Some ad-blocking browser extentions prevent the frame from being automatically re-sized, resulting in an inability to scroll. Some third-party MouseHunt browser add-ons are dependant on the old version of the game and are causing re-direct loops or blank pages to be loaded. Make sure you disable or uninstall these plug-ins and scripts if you are having problems loading a page, or if some elements on the page are not working correctly.